Why EKM is the Best Ecommerce Platform for UK Businesses in 2025

Running an ecommerce business in the UK right now? You’ve got options. Plenty of them. But here’s the catch: not all platforms are built with UK sellers in mind. That’s where EKM comes into its own. If you haven’t checked it out yet, or you’re weighing it up against the big names like Shopify, WooCommerce, or BigCommerce, keep reading. It could be a game-changer for your business.

I’ve worked with a range of ecommerce platforms over the years, from massive all-in-one solutions to painfully DIY setups that had me juggling plugins and scripts like a circus act. EKM stood out from the moment I tried it for a client running a small gift shop in Manchester. Within a week, their hectic patchwork of tools was replaced with one streamlined, UK-centric platform that just got their needs.

Designed for UK Sellers, Not Just Tolerated

Let’s face it: when international platforms claim to support UK users, what they really mean is, “We added GBP as a currency option.” EKM, on the other hand, was born and bred in the UK. That matters, and it shows in all the little things that make a platform actually usable here:

• Built-in VAT handling that’s HMRC-compliant
• Full GBP support with no currency or tax plugin headaches
• Royal Mail and DPD integration that works perfectly out the box

One of my clients. A handmade soap seller in Cornwall. Used to spend hours wrestling with tax breakdowns and shipping setup in Shopify. Moving to EKM slashed that admin time by more than half. No more Frankensteining a dozen third-party add-ons to get basic tools working with UK post codes and tax rates.

All-In-One Without the Frankenstack

Do you ever feel like ecommerce platforms are turning you into a software engineer? Between SEO plugins, email marketing tools, stock management apps, and order tracking extensions, running a store can feel like juggling spaghetti.

EKM says, “Nah, we’ve got this covered.”

Everything you need is already inside:

• SEO tools that help you climb the rankings without needing a strategy degree
• Email marketing built right in and ready to roll
• Inventory management and reporting that don’t require a maths degree
• Secure payment gateways including PayPal, Stripe, and even Klarna
• Powerful analytics that let you actually understand what’s going on with your shop

The all-in-one approach isn’t just about convenience. It’s about control. There’s fewer things to break, fewer updates to babysit, and fewer holes for customer data to fall through. You get a smooth, secure, and scalable setup from day one.

Real Support, Real Humans, Really Helpful

Here’s a deal-breaker for me: if I’m paying for a service and I hit an issue, I do not want to be passed off to a bot, or worse, stuck waiting three days for a poorly written response from halfway around the world.

EKM pairs every new customer with a UK-based account manager. Yes, a real person. Someone who knows what VAT even is. Someone who isn’t going to say “Sorry, we can’t help. You’ll need a third-party plugin for that.”

Their support team has not only helped several of my clients solve problems in real time. They’ve also proactively suggested ways to grow sales, from tweaking product descriptions to adjusting homepage layouts. That level of service? You won’t find it on most other platforms.

“EKM’s support team felt like an extension of our team. Instead of us Googling a solution on forums, we just called them. Five minutes later, it was done.”
. Rachel E., Founder of The Cupcake Club (Leeds)

No Apps Required. Seriously

Let’s talk about third-party app fatigue. On some platforms (no names mentioned…), every tiny bit of functionality requires an add-on. Want to send abandoned cart emails? Plugin. Want to run a sale? Plugin. Want to get Facebook Pixel working? Yep, plugin again.

EKM’s philosophy is refreshingly different: they bake it all inside. Updates are automatic. Features are native. There’s a level of consistency I haven’t seen in many other platforms. It means you spend less time troubleshooting and more time doing, well, actual business stuff.

How EKM Stacks Up Against the Usual Suspects

You might be thinking, “But Shopify is huge. WooCommerce is flexible. BigCommerce is powerful.” True. But these platforms come with trade-offs for UK businesses.

Here’s the bottom line I’ve seen from hands-on experience:

• Shopify: Polished but built for a North American market. Lots of hidden costs with apps and subscriptions. Weak on UK-specific features without significant effort.
• WooCommerce: Flexible, yes, but only if you’re tech-savvy or have a dev team on call. You’re on your own when it comes to updates, compatibility, and security.
• BigCommerce: Solid for enterprise, but overkill for smaller firms. Can feel bulky and complex, especially if you’re just getting started.

EKM is built for the sweet spot: UK-based small and medium businesses. The ones that want powerful tools without drowning in complexity. It’s not about hype. It’s about what actually works for you.

Is EKM Right for You?

Here’s the thing. If your customer base is mostly UK-based, you send parcels with Royal Mail, and you need full VAT tracking while still having room to grow. That’s EKM’s bread and butter.

If you prefer picking up the phone and speaking to someone who understands your business challenges rather than navigating a support labyrinth, EKM nails that too.

Personally? I’ve seen clients go from struggling to thriving just by switching to a setup that met their unique needs, without all the bolted-on fluff.

Whether you’re just launching your shop or growing a six-figure side hustle, EKM is more than an ecommerce platform. It’s a partner that gets where you’re coming from and builds with you.

Ready to give your UK ecommerce business the tailored support it deserves? Take a tour of EKM and see what all the fuss is about. You won’t look back.

Frequently Asked Questions

Do I need technical skills to use EKM?

Not at all. EKM is designed for business owners, not developers. The interface is user-friendly, and the built-in tools mean you won’t have to touch code or mess with complicated setups.

How is EKM better suited for UK businesses than Shopify or WooCommerce?

EKM was built from the ground up to meet UK business needs. Things like VAT compliance, Royal Mail support, and built-in GBP. You won’t need to install extra apps or worry about international support gaps.

Can I migrate my existing store to EKM?

Yes. EKM offers a smooth migration service from Shopify, WooCommerce, and other platforms. Their setup experts can help move your products, categories, and even content without needing to start over.

What kind of support does EKM really offer?

Every EKM user gets access to UK-based support via phone, chat, and email. You’re also assigned a dedicated account manager when you set up, who helps you every step of the way with personalised advice.

Is EKM suitable for new businesses or just established ones?

It’s a great fit for both. New businesses benefit from the simple, all-in-one setup, while growing companies appreciate the scalability and control. EKM adjusts to your needs as you grow without switching platforms.